Publications
Diagnosis to Delivery
Communications. Everybody talks about it, everybody does it, so how come 'breakdown in communications' is cited as the reason for organisational - and relationship - failure more than anything else? Simple. Communication happens all the time, we just don't always think about what we're trying to say and to whom and, most important, we forget to listen and then feed back. This booklet is aimed at you if you are working in NHS communications, though it is relevant to all who work with you so they can understand it's their responsibility as much as yours!
32 pages
£4 including p&p
Essential reading
How to order
Please specify the title and number of copies you require and send a cheque made payable to AHC to:Kate Baldwin
AHC
PO Box 4277
DUNSTABLE, LU6 2WU
katherine.baldwin@virgin.net
Tel/Fax: 01525 222155