Pragmatics - the Art of Managing Expectations

As communications professionals we have to be pragmatic. We're expected to know what's going on - from major incidents to why the photocopier isn't working - and we're expected to come up with ways of dealing with it and communicating it.

This booklet aims to pass on practical information and to encourage and enthuse you to be pragmatic about your work and about yourself. Chapters cover creativity, presentations and practical ways to involve the public in developing the NHS.

40 pages
£4 including p&p

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Essential reading

How to order

Please specify the title and number of copies you require and send a cheque made payable to AHC to:
Kate Baldwin
PO Box 4277
Tel/Fax: 01525 222155